Frequently Asked Questions

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FAQs2023-05-05T07:15:53-07:00

Below are some of the more frequent questions we receive as an agency.  If you have a specific question please do not hesitate to give us a call or email.

Will turning in a claim automatically increase my insurance?2025-11-08T22:07:14-08:00

This is not an easy answer.  Different insurance companies will have different formulas on determining your insurance premium; one of which can be claim frequency and severity.  It is our recommendation to discuss your specific claim with our claims manager to see if turning in a claim makes sense.  However, all possible liability claims need to be turned in; as the insurance company needs to be put on notice.

What is an adjuster?2023-01-11T16:49:33-08:00

An adjuster is a representative of the insurance company that helps settle a claim.  They are not employed by us.  We do not settle claims as this is done by the adjuster.  However, we will assist in making sure a covered claim is paid fairly and promptly.

Should I make my payments to your agency or the insurance company?2025-11-08T22:27:29-08:00

All payments should be directed to the insurance company unless specifically stated by your representative.  Please see our “billing” section if you wish to pay by phone or have a question on your billing account.

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